1. Introduction to Cookies and Similar Technologies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our website. They help us provide you with a better browsing experience, remember your preferences, and allow certain features to function properly. This Cookie Policy explains how Nippon Pro Clean ("we," "our," or "us") uses cookies and similar technologies on our website at nipponproclean.jp.
Similar technologies include web beacons, pixel tags, local storage, and other tracking technologies that serve similar functions to cookies. For simplicity, we refer to all these technologies as "cookies" in this policy unless specifically noted otherwise.
By continuing to use our website, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings, as explained in the sections below.
2. Types of Cookies We Use
We use different types of cookies for various purposes to enhance your experience on our website and improve our services. Each type serves specific functions and has different characteristics regarding duration and purpose.
Essential and Functional Cookies
These cookies are necessary for the website to function properly and cannot be disabled without affecting core functionality:
- Session Management Cookies: Enable basic website functionality, navigation between pages, and form submissions
- Security Cookies: Protect against fraudulent activity, ensure secure connections, and prevent unauthorized access
- Load Balancing Cookies: Distribute traffic across our servers for optimal performance and reliability
- Authentication Cookies: Remember your login status and maintain secure sessions
- Accessibility Cookies: Remember accessibility preferences and settings for users with disabilities
- Error Handling Cookies: Help identify and resolve technical issues for improved user experience
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website and identify areas for improvement:
- Usage Analytics: Track page views, bounce rates, session duration, and user navigation patterns
- Performance Monitoring: Identify technical issues, page load times, and optimize website speed
- Service Improvement: Understand which content is most valuable to our B2B hospitality clients
- Conversion Tracking: Measure the effectiveness of our service inquiries and consultation requests
- A/B Testing: Compare different versions of web pages to improve user experience
- Heat Mapping: Analyze user interaction patterns to optimize page layouts and content placement
- Error Tracking: Monitor and resolve technical issues that may affect user experience
Functional and Preference Cookies
These cookies enhance your experience by remembering your preferences and settings:
- Language Preferences: Remember your selected language settings for future visits
- Contact Form Memory: Store information to improve form completion experience and reduce re-entry
- Service Inquiry History: Remember previous consultation requests and service interests
- Display Preferences: Remember your preferred website layout, font size, and accessibility settings
- Location Services: Remember your general location to provide relevant service information
- Communication Preferences: Store your preferred methods of contact and communication timing
Marketing and Communication Cookies
These cookies help us provide relevant information about our services and improve our marketing effectiveness:
- Service Targeting: Show relevant information about cleaning services based on your interests
- Content Personalization: Customize website content based on your industry and service needs
- Campaign Tracking: Measure the effectiveness of our marketing campaigns and referral sources
- Lead Generation: Track potential client interest and optimize our service offerings
- Remarketing: Show relevant service information to visitors who have previously shown interest
3. How We Use Cookies
Our use of cookies is designed to enhance your experience while respecting your privacy and providing transparency about our data collection practices.
Website Functionality and User Experience
- Ensure proper website operation, navigation, and feature functionality
- Maintain security during your browsing session and protect against threats
- Remember your preferences, settings, and previous interactions for return visits
- Process contact form submissions effectively and prevent duplicate submissions
- Provide personalized content based on your interests and service needs
- Enable interactive features such as live chat and consultation scheduling
- Optimize website performance and loading times for better user experience
Service Improvement and Optimization
- Analyze website performance, user behavior, and content effectiveness
- Identify popular content, service pages, and areas of high user interest
- Optimize our website design, navigation, and content for better user experience
- Understand the needs and preferences of our B2B hospitality industry clients
- Test new features and improvements to enhance service delivery
- Monitor and resolve technical issues that may affect website functionality
- Improve mobile responsiveness and cross-device compatibility
Business Analytics and Intelligence
- Track consultation request patterns and service inquiry trends
- Monitor the effectiveness of our marketing efforts and content strategy
- Analyze client acquisition channels and referral sources
- Measure engagement with our service information and educational content
- Understand seasonal patterns and demand fluctuations for our services
- Evaluate the performance of different website sections and service descriptions
- Generate insights for business planning and service development
Communication and Client Support
- Facilitate effective communication through contact forms and inquiry systems
- Provide relevant service information based on client industry and needs
- Enable efficient follow-up on service inquiries and consultation requests
- Support customer service interactions and technical support
- Customize communication preferences and delivery methods
4. Third-Party Cookies and Services
We work with trusted third-party service providers who may place cookies on your device to help us deliver and improve our services. We carefully select these partners based on their privacy practices and data protection standards.
Analytics and Performance Services
- Google Analytics: Provides comprehensive website traffic analysis and user behavior insights
- Performance Monitoring: Tracks website speed, uptime, and technical performance metrics
- Heat Mapping Services: Analyzes user interaction patterns to optimize page design
- Error Tracking: Monitors and reports technical issues for quick resolution
- A/B Testing Platforms: Enables testing of different website versions for optimization
Communication and Form Services
- Contact Form Processors: Secure processing and delivery of client inquiries and consultation requests
- Spam Protection: Prevent fraudulent submissions and protect against automated abuse
- Email Services: Ensure reliable delivery of communications and service updates
- Live Chat Systems: Enable real-time communication with potential clients
- Appointment Scheduling: Facilitate consultation booking and service scheduling
Security and Protection Services
- Content Delivery Networks: Improve website speed and security through distributed content delivery
- DDoS Protection: Protect against malicious attacks and ensure website availability
- SSL Certificate Services: Ensure secure connections and data transmission
- Fraud Detection: Identify and prevent fraudulent activity and unauthorized access
Third-Party Data Practices
- All third-party services are selected based on their privacy and security standards
- Data sharing is limited to what is necessary for service functionality
- Third parties are contractually required to protect your information
- We regularly review third-party practices and update our partnerships accordingly
- You can opt out of certain third-party services through browser settings or direct opt-out mechanisms
5. Cookie Duration and Lifecycle
Different cookies have different lifespans depending on their purpose and function. Understanding cookie duration helps you make informed decisions about your privacy preferences.
Session Cookies (Temporary)
These cookies are temporary and are automatically deleted when you close your browser:
- Navigation Cookies: Maintain your session during website navigation and page transitions
- Form Processing: Handle contact forms, service inquiries, and consultation requests
- Security Tokens: Ensure secure communication and prevent unauthorized access
- Shopping Cart: Remember items or services you've shown interest in during your session
- Error Handling: Manage technical issues and provide appropriate error messages
Persistent Cookies (Long-term)
These cookies remain on your device for specified periods to provide ongoing functionality:
- Analytics Cookies: Typically stored for 2 years to track long-term trends and patterns
- Preference Cookies: Stored for 1 year to remember your settings and preferences
- Functional Cookies: Stored for 6 months to maintain website functionality and user experience
- Performance Cookies: Kept for 1 year to monitor and improve website performance
- Marketing Cookies: Stored for 90 days to provide relevant service information
- Security Cookies: Maintained for 30 days to protect against security threats
Cookie Refresh and Updates
- Some cookies are automatically refreshed when you revisit our website
- Cookie expiration dates may be extended based on continued website usage
- We regularly review and update cookie durations based on functionality needs
- Expired cookies are automatically removed from your device
- You can manually delete cookies at any time through your browser settings
6. Managing Your Cookie Preferences
You have control over how cookies are used on your device. We provide multiple options for managing your cookie preferences while ensuring you understand the potential impact on website functionality.
Browser-Based Cookie Controls
All modern browsers provide built-in tools for managing cookies:
- Block All Cookies: Prevent all cookies from being stored on your device
- Block Third-Party Cookies: Allow only first-party cookies from our website
- Delete Existing Cookies: Remove cookies that have already been stored
- Receive Notifications: Get alerts when websites attempt to set cookies
- Whitelist Specific Sites: Allow cookies only from trusted websites
- Set Expiration Limits: Control how long cookies can remain on your device
Browser-Specific Instructions
- Google Chrome: Settings > Advanced > Privacy and security > Content settings > Cookies
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
- Opera: Settings > Advanced > Privacy & security > Cookies
Mobile Device Cookie Management
- iOS Safari: Settings > Safari > Privacy & Security > Block All Cookies
- Android Chrome: Chrome app > Settings > Site settings > Cookies
- Mobile Firefox: Firefox app > Settings > Privacy > Cookies
- Samsung Internet: Settings > Sites and downloads > Cookies
Impact of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
- Contact Forms: May not function properly or may require re-entering information
- Preferences: Website settings and preferences will not be remembered
- Performance: Some features may become unavailable or work less efficiently
- Security: Certain security features may be compromised
- Analytics: We won't be able to improve the website based on usage patterns
- Personalization: Content and service information may be less relevant
7. Cookies and Mobile Applications
While we primarily operate through our website, we may develop mobile applications in the future. This section outlines how cookies and similar technologies would be handled in mobile environments.
Mobile Browser Cookies
When you access our website through mobile browsers, cookie handling is similar to desktop browsers:
- Mobile browsers support cookie management through settings and privacy options
- Device-level privacy settings may affect cookie behavior and storage
- Individual app permissions may control web browsing and data storage
- Mobile-specific privacy features may provide additional cookie controls
- Cross-app tracking prevention may limit certain cookie functionalities
Responsive Design and Cookie Functionality
Our website is optimized for mobile devices while maintaining full cookie functionality:
- Smooth navigation and form completion on tablets and smartphones
- Contact form functionality preserved across all device types
- Service inquiry submission capabilities maintained on mobile devices
- Preference storage and retrieval optimized for mobile usage patterns
- Security features adapted for mobile browsing environments
Future Mobile Application Considerations
- Any future mobile applications would use similar privacy-respecting data practices
- App-specific privacy settings would be provided for user control
- Integration with device privacy features and permissions
- Clear disclosure of data collection and usage in mobile environments
8. International Cookie Regulations and Compliance
We comply with applicable cookie and privacy regulations in Japan and internationally, ensuring our practices meet or exceed legal requirements.
Japanese Privacy Law Compliance
- Adherence to Japan's Personal Information Protection Act (PIPA) requirements
- Compliance with industry-specific privacy regulations for business services
- Regular review of Japanese privacy law developments and updates
- Coordination with Japanese privacy authorities when required
- Implementation of privacy-by-design principles in all cookie practices
International Privacy Standards
- GDPR compliance for European visitors and clients
- CCPA compliance for California residents
- Adherence to international privacy frameworks and best practices
- Regular assessment of global privacy regulation changes
- Implementation of privacy controls that meet international standards
Industry-Specific Requirements
- Hospitality industry privacy standards and best practices
- B2B service provider privacy requirements
- Commercial cleaning industry data protection standards
- Professional service confidentiality requirements
9. Updates to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable regulations. We are committed to maintaining transparency about our cookie usage and will communicate changes appropriately.
Reasons for Policy Updates
- Changes in website functionality or new features that require different cookie usage
- Addition of new third-party services or technology providers
- Updates to privacy regulations or legal requirements
- Improvements to our data protection practices and security measures
- Changes in industry standards or best practices
- Client feedback or requests for clarification
- Regular policy reviews and updates for accuracy and completeness
Notification Methods for Changes
- Website notice with effective date and summary of material changes
- Email notification to business contacts for significant policy updates
- Updates to the "last modified" date on this policy page
- Direct communication during service interactions for important changes
- Annual policy review communications to active clients and website users
Continued Use and Acceptance
- Continued use of our website after policy updates constitutes acceptance of revised terms
- Material changes will be highlighted and explained clearly
- Users will have opportunity to review changes before they take effect
- Contact information provided for questions about policy changes
- Option to discontinue website use if you disagree with updated terms
10. Data Protection and Privacy Integration
Our cookie practices are integrated with our overall data protection and privacy program, ensuring consistent protection of your information across all touchpoints.
Privacy Policy Integration
- Cookie data is processed in accordance with our comprehensive Privacy Policy
- Consistent data protection standards across all information collection methods
- Coordinated privacy rights and user controls for all types of data
- Unified approach to data retention, security, and disposal
- Integrated incident response procedures for privacy and security issues
Security Measures for Cookie Data
- Secure storage and transmission of all cookie-related information
- Encryption of sensitive cookie data and analytics information
- Access controls limiting cookie data availability to authorized personnel
- Regular security audits and vulnerability assessments
- Incident response procedures for cookie-related security issues
- Secure deletion of expired or unnecessary cookie data
User Rights and Cookie Data
- Right to access information about cookie data collection and usage
- Right to request deletion of cookie-related personal information
- Right to opt out of non-essential cookie usage
- Right to receive information about third-party cookie practices
- Right to file complaints about cookie practices with relevant authorities
11. Contact Us About Cookies
If you have questions about our cookie usage, need assistance with cookie preferences, or want to exercise your privacy rights related to cookie data, please contact us using the information below:
